Refund Policy

1. Scope

This policy applies to digital products and subscription services sold by Euphoria Development through our site and approved third-party storefronts.

2. Digital Product Sales

Because digital items are delivered instantly and cannot be returned, all sales are generally final. A refund may be approved if the product is materially defective, cannot be delivered, or cannot function as described and we cannot provide a reasonable fix.

3. Subscription Services

• Subscriptions renew automatically unless canceled before the next billing cycle.
• You may cancel anytime to stop future renewals.
• Unless required by law or platform rules, partial and prorated refunds are not provided for unused time in an active billing period.

4. Refund Request Window

Requests should be submitted within 14 days of the original purchase or renewal date. Requests outside this period may be denied unless required by law.

5. Non-Refundable Cases

• Change of mind after successful digital delivery.
• Compatibility issues not stated in product requirements.
• Failure to cancel a recurring subscription before renewal.
• Violations of our Terms and Conditions, abuse, or fraudulent behavior.

6. Third-Party Storefront Rules

Purchases made via third-party platforms may also be subject to that platform's dispute and refund process. If a platform has mandatory consumer protections, those rules take priority where applicable.

7. Chargebacks

If you issue a payment chargeback without first contacting us for support, we may suspend or terminate associated licenses, subscriptions, and account access while the dispute is being investigated.

8. How to Request a Refund

Contact us with your order reference, purchase date, and a clear description of the issue through our Discord community or GitHub organization. We review requests case-by-case in line with this policy and applicable law.